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Davy
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Tawin
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When the order arrive later than the expectation?

10-05-2016 at 14:29:21 PM
  1. When the order arrive later than the expectation?

    Products have been transferred from many places on over the world to Cambodia; therefore, it’s hard to avoid some problems in shipping your order. Fado168.com will find out the causes and announces to you as soon as possible.




The merchandise transfer area was very large from many places around the world to Cambodia, so it’s hard to avoid the late arrival of the order. You can refer: Why do I receive my order later than the expectation (schedule)?

To protect your interests, Fado168.com will take the following responsibilities:

- Check the schedule with the airline and the transshipment warehouse to urge the transfer process.

- Contact with Amazon.com by Email, chatting or phoning to require them to check the order and announce the reason why the order arrive late (Had the products been transfer or not, is the address of the US office correct or not, etc.)

- Contact with the transports (Fedex, Ontract, UPS, USPS, etc.) to follow the order.

- Announce to the customer in immediately if the order has any problems related to the shipment to avoid the affection for your business requirement and your personal purpose.


If you have any question about the order or you have not received the announcement from Fado168.com, please contact us for more detail.

We hope you will please to cooperate with Fado168.com to solve the problem.
Fado168.com always want to protect your interests in the best way!!!

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