Transpeed focuses on Android boxes, striving to provide the best performance TV boxes for you to enjoy a high-definition home theatre experience. The latest addition to our store is the H618 TV box, which was launched in 2023.
IF YOU HAVE ANY DOUBT, YOU MAY FIND THE ANSWERS HERE
1. APP installation -The TV box supports the installation of Android apps from the App Store, APK Pure, Aptoide, apkmirror, and Aptoide TV. If a downloaded app doesn't work,
a> Please go to the "Settings" menu on your device, locate the "Apps" option, and find the app in the list of installed apps. Select the app and navigate to the "Model" section. Choose the "Normal" setting and save the changes. Test the app to see if it functions properly.
b> If the problem persists, you may have downloaded the wrong version. In that case, you can try downloading the app from one of the other mentioned app stores. Additionally, you can get in touch with Transpeed for assistance.
If Nflx cannot be navigated using the remote, please contact Transpeed to download another APK.
2. The screen display ratio is not correct, adjust the screen ratio - Access the settings menu ----"Device Preferences"
---"Display & Sound" --- "Advanced Display Settings" option---"Screen Percentage" and adjust it accordingly to fit your screen.
3. SOME APPS CANNOT BE NAVIGATED WITH REMOTE CONTROL - Some apps (such as Netf.x) are designed to be used on touchscreen devices such as tablets and cell phones. In this case, use the mini keyboard or mouse to navigate. You can also have touch with us for a version that can be operated directly by remote control.
4. Fixing bugs - You can fix bugs by upgrading the TV box online via FOTA (My apps - FOTA Update) or restoring it to factory settings.
5. Keyboard issues - If your keyboard does not work, and the third indicator light is always yellow, try repairing the code for it. Press FN first, do not release, and then press FN+F1 together. After the blue LED light flash, release the keys and insert the USB receiver. When the blue LED light stops flashing, this means the repair code was successful. If the QWERTY and QWERTZ layouts are reversed, access Settings - Device Performance - Keyboard and Autofill - Android Keyboard (AOSP) Settings - Language - select English, and after returning to the system, you will be able to use the English keyboard.
6. Turn on/off/switch background lighting: FN+F2
7. Automatic start - If the TV box starts up automatically after a certain period of time, please do the latest FOA upgrade under the seller's guidance. After updating the TV box to version 0214 and turning off the simplink function (LG TV needs to be turned off), the TV box stops restarting.
8.If the screen is stuck on the boot LOGO page and you can't access the system, you can text us for getting a firmware fix.
9. Connection issues - You cannot connect to wifi and use an ethernet cable at the same time. If you use wifi, take off the ethernet cable. Alternatively. and pls restore the TV box to factory settings in settings.
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