Compatible Models & FAQ Questions
Compatible with :
iPhone 15 15 Pro 15 Plus 15 Pro Max, iPad pro, iPad Air, iPad mini 6
Samsung Galaxy: Note 10/9/8 plus, A8, S20, S20 Plus, S20 Ultra/Z , S10/9/8 Plus .
One Plus: 6T, 7, 8 pro --- Google: Pixel 2 3 4 XL
HUAWEI: P40/P30/P20 pro, Mate 30/20/10 pro,
FAQ 1 -- The cable caused the volume turning by itself ? -- No
Answer : No , Whether it is the theory or the extensive testing we have done, we have not discovered this situation . As this cable is only signal output , can not reverse transmit back to cellphone .
We actually found this 'volume turning down by itself ‘ is a frequently happened problem in different cellphones itself , not the cable . the search result shows there are a lot of people with same problem .
It mostly caused by the incompatible software of the cellphone itself. We have compiled some of the most helpful solutions we found on internet for your Ref.
FAQ 2 -- How to setting when the phone has no respond to the new cable?
Answer : Please don't worry , the cable is still in good condition , you just need to make some settings .
Normally , If it doesn't work for a new cable , there must be a setting in the phone not enabled for the cable .
As different brand's phone is different , please take below setting for Ref. & have a try to set similar in yours .
Settings -> Google -> Account Services -> Search, Assistant, and Voice -> Allow wired headset requests with device locked (On)