Where can I fly my Crystal Flyers?

Hatchimals Pixies Crystal Flyers are for indoor use only. When you’re deciding where to fly her, you always want to start in a nice open space. Make sure there’s nothing on the floor you can trip on while guiding her around. No cords or anything. So clear a spot, make room and get ready to fly. Make sure you put your hair up or tie it back before you fly and keep away from the eyes, face or head. Hatchimals Pixies Crystal Flyers has been safety tested and is guided by your hands through a built-in sensor which allows it to detect where your hands are and hovers above them. The Crystal Flyers also features an auto-stop function so if you touch her wings mid-flight, she'll stop flight.

What if I want to stop my Crystal Flyers flying mid-flight?

Grab her legs and gently tap the wings to halt flight, you can also turn her sideways while she’s spinning and she will stop. To reactivate, turn her off and on again using the switch at the bottom.

What if my Crystal Flyers flies too high?

Try resetting the Pixie by turning her ON and OFF again. Ensure you are keeping adequate distance between your hand and the Pixie. If you get too close, she’ll fly farther away. This could be causing her to fly very high unintentionally. If that doesn't work, reset and launch Pixie from her base.

What if my Crystal Flyers does not lift properly?

Make sure your Pixie is charged using her included USB charging cable. Check that the wings can move freely. After charging turn her on with the little switch at the bottom. Her blinking LED light will begin to slowly flash and then speed up as her wings begin to flutter and then spin faster and faster. If your Pixie is running low on charge, the LED light will flash while she’s flying. You can also tell she needs charging if she isn’t having a good lift off. If you ignore her flashing warning, she will eventually land on her own and turn off by herself. Don’t forget she comes with her own USB cable at on the bottom of the stand.