FAQ:
One key does not work/register/input properly.
- Try to pop the keycap off and shoot some air in and around the cap first. Maybe it is just a dust/debris-caused issue.
- If it doesn't help, try to factory reset your keyboard by holding fn + Z + J for 4 seconds.
Input Lag
The Bluetooth latency is designed to be 30 milliseconds, though actual performance may vary with real-world usage. If you experience input lag, please try the following steps:
- Try to factory reset your keyboard by holding fn + Z + J for 4 seconds.
- For wired mode, please replug the data cable or use another data cable/port on your device.
- For Bluetooth mode, check for interference from nearby Bluetooth devices, and try testing the connection with your smartphone.
- If you are a desktop user, ensure your motherboard’s Bluetooth antenna is installed. If your PC requires a Bluetooth adapter, please install one.
Can't Type After Waking Up Mac?
This issue is caused by Apple's FileVault, which prevents third‑party Bluetooth keyboards from unlocking the login screen.
Solutions:
- Turn off FileVault to enable normal login.
- Use a wired connection to enter your password.
Keychron keyboards support FileVault login in wired mode only.