FAQ:
Q: Where can I download the software?
A: Download the software from this link: bit.ly/RKRGBSOFT. Prioritize firmware installation for keyboard updates, followed by software installation. Our software is secure. If a false virus report arises, whitelist the software on your PC for seamless operation.
Q: Why am I unable to use the software?
A: Note that our software is incompatible with Bluetooth mode; please use it in wired mode.
Q: What if my keyboard's switches malfunction?
A: Begin by resetting the keyboard: press FN+Space until all lights flash. If the issue persists, utilize the provided extra switches for replacement. If neither solution works, reach out to us for assistance. We're dedicated to resolving your concerns. Thank you!