[Note]
Please check the shipping source and seller when adding to cart.
Only products sold and shipped by Amazon.co.jp are authentic and covered under manufacturer's warranty.
Products purchased from any other product may not be covered under warranty, repair or return. Please be careful when purchasing.
Product Warranty:
Xiaomi has 1 year main unit and 2 year battery warranty. Only eligible for products purchased from an authorized reseller in Japan.
[Parallel import goods]
Product warranty does not apply for parallel import goods. In addition, we cannot deal with free repairs and support from call centers.
(About the consulting window)
Please consult Xiaomi Call Center for handling or repairing products that are sold or sold on Amazon.co.jp. Please contact each seller or seller for used or similar model products sold by other sellers or vendors.
There may be fear of initial defects, failures, or repair requests, but please contact us with the following inquiry.
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Toll Free Dial: 0120-300-521
Mail Support: service.jp@support.mi.com
Delivery time: 9:00-18:00 (excluding manufacturer's default holidays)
Visit https://www.mi.com/jp/service/warranty/ for more information.
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