Amazon Fire Max 11 tablet (newest gen), our most powerful tablet yet, vivid 11" display, octa-core processor, 4 GB RAM, 14-hr battery life, 64 GB, Grey, with Ads

1. How do lockscreen ads work with Fire Max 11’s fingerprint ID feature?

Once you have enrolled in Fingerprint ID on the Fire Max 11 (we recommend enrolling both index fingers), you will be able to unlock your device by touching your finger to the power button. If you have a tablet that is ad-supported, unlocking it will bring up a lockscreen ad. Simply swipe up from the bottom of the screen to get to the home screen. Amazon Fire tablets use lockscreen ads to bring you lower prices. You can remove ads on your tablet by selecting the “without ads” box at the top of this page, or by going to Manage Your Content and Devices page and selecting the “Special Offers” if you have already purchased a tablet.

2. Do I need the Keyboard Case, Made for Amazon Stylus Pen, or cover?

No. While these accessories unlock new ways to use and benefit from your Fire Max 11, they are not required for day-to-day use. The Keyboard Case connects magnetically to the Fire Max 11. No set up is necessary and the keyboard does not require separate power or charging. As with all Fire tablets, you can connect Fire Max 11 to compatible accessories, like BT keyboards, mice, headphones and more. The Made for Amazon Stylus Pen uses the Universal Stylus Interface 2.0 (USI2.0). While any other USI2.0 stylus may work with the Fire Max 11, they will not have the same features available to them on the tablet, such as magnetic attachment or using custom button configurations. Like the Fire Max 11 cover, other covers may also work with magnetic attachment. If those covers have magnets in different places, it may interrupt some functionality of your Fire Max 11.

3. Where can I find out how to use the Keyboard Case shortcut keys, trackpad gestures or other features of the Made for Amazon Stylus Pen?

Tutorials and helpful references for both accessories can be found in the Settings app under Fire Tablet Accessories.

4. Are there eligibility limitations for the 3-month trial to Microsoft 365 Personal?

Yes. If you had a trial or subscription to Microsoft 365 Personal within the last year, you are not eligible for the 3-month trial.

5. How do I sign up for the 3-month trial to Microsoft 365 Personal?

You can sign up for the trial through the Microsoft 365 (Office) app, available on the Amazon Appstore. The trial is also available on the Microsoft 365 (Office) app detail page on your Fire Max 11.

6. How does the 1-year limited warranty work?

When you purchase a new or Certified Refurbished Device, we warrant the device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. If there is damage to the device such as a broken or cracked display, we urge you not to continue to use the device. Click here for the full details of our 1-year limited warranty.