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REFRAMING ORGANIZATIONS: CONTENTS AT A GLANCE
PART 1: MAKING SENSE OF ORGANIZATIONS
Focuses on sense-making and tackles a perplexing question about management: Why is that smart people so often do dumb things?
PART 2: THE STRUCTURAL FRAME
Explores the key role that social architecture plays in the functioning of organizations.
PART 3: THE HUMAN RESOURCE FRAME
Discusses the properties of both people and organizations, and what happens when human nature and businesses intersect.
PART 4: THE POLITICAL FRAME
Views organizations as arenas where individuals and groups compete to achieve their parochial interests in a world of conflicting viewpoints, scarce resources, and struggles for power.
PART 5: THE SYMBOLIC FRAME
Highlights basic symbolic elements in organizations that help define organizational culture: myths, heroes, metaphors, stories, humor, play, rituals, and ceremonies.
PART 6: IMPROVING LEADERSHIP PRACTICE
Delves into the implications of the frames for central issues in managerial practice, including leadership, change, and ethics.