If you are experiencing problems with network connection, app downloads, remote or any other issues while using your TV box Android 14, you can inform us at anytime. We have professional technicians here to help!
1. About G-o-o-gle Play
All of our Android boxes come with G-o-o-gle Play, where you can search for the app you want to download. If you can't find it, you can also search for it from the APKpure/Aptoide app. Or you can send us the name and icon of the app you want to download and we can help test if there is a compatible version with the box.
2. About Net-f-l-i-x
Due to compatibility issues with different Net-f-l-i-x versions, please use only the Net-f-l-i-x app pre-installed on your TV box. Skip the update option and log in directly.
If you encounter playback problems due to an inadvertent update of your Net-f-l-i-x version, a simple factory reset will restore your device to its pre-installed software status. If you have any questions or need further assistance, do not hesitate to get in touch with us.
Steps: Settings-Device Preferences-About-Factory reset
3. About Disn-e-y+
You can download disn-e-y+ from the APKpure app, which is already up-to-date and compatible!
4. Online update path (OTA): Apps-System Update. The newly released firmware solves the majority of TV compatibility issues.