I. Compatibility Limitations
1. Compatibility: The BOX X2 Output Impedance: 280Ω. Power adapter: 12V/1.5A; adapter input voltage range: AC 110V - 240V. Please use a matched power adapter and an amplifier with matched impedance to avoid incompatibility.
2. Connections: The BOX X2 with RCA and 3.5mm AUX inputs. Please make sure that your turntable is MM output and also make sure that it is phono output, this situation the MM turntable can only insert RCA input. If the turntables built-in phono preamplifier, so it should connect the 3.5mm AUX input on the BOX X2 not the RCA phono input. The other device(e.g. Laptop, PC, Phone, Tablet, TV, DVD, etc.) can only insert 3.5mm AUX input. Not support Bluetooth, can connect to a pair of active speakers, but need to add an amplifier or receiver to the passive speakers.
3. For details on how to use the BOX X2 with a record player that has a built-in phono amplifier. If the turntable has a built-in phono preamp, switch it to "Line Out" mode and connect it to the 3.5mm input on the BOX X2. If the turntable is set to "Phono" mode, connect it to the MM input on the BOX X2 for optimal sound.
II. Function & Sound Quality- Related Solutions
1. Cable Issues: Ensure all plugs (e.g., 3.5mm AUX Input, MM Turntable input, RCA output) are fully inserted and match the device specifications. Reseat any loose connections. Ensure all cables are correctly connected, secure, and in good condition.
2. Tube Installation: Make sure the tube pins are properly lined up with the tube socket; Please manually straighten the pins if the pin is deformed.
3. Gain Setting: 4-levels of output level setting (OFF/39/42/45 dB). Offers gain adjustment, allowing you to control the amplification level of the input signal, rather than directly controlling the volume level. The higher the gain is set, the greater the likelihood of distortion. It is recommended to prioritize adjusting the volume control knob on the speaker.
Please know that when no inputs connected to BOX X2, the default input way is MM input mode, in this mode, the gain of the amplify is much large then other input modes, so it’s normal that will have some humming sound when no sound pass through.