Q: What's the difference between ECOVACS T10 OMNI OZMO Turbo 2.0 dual mop rotating system and normal mopping?
A: The OZMO Turbo 2.0 dual mop rotating system come with double mopping pad plate design, greatly increasing the mopping coverage. The two mopping pads rotate 180 times every minute with forcefully downward pressure for more efficient stain removal.
Q: What's the benefit of hot air mop drying?
A: Hot air mop drying can prevent odors caused by prolonged humidity and keeps indoor air clean. Everytime after cleaning, the heating device at the bottom of the station will automatically activate heating to rapidly dry the cleaned mopping pad.
Q:How to map my home for the first time? How to start Quick Mapping?
A: (1) Connect with the ECOVACS HOME App; (2) Unattach the mopping pad plates; (3) Let the robot start from the basestation; (4) Say to DEEBOT: "OK YIKO, start Quick Mapping or tap Start Quick Mapping in the App / Normal mapping via an AUTO cleaning cycle.
Q:Why is my map lost?
A: The map might be lost if you move DEEBOT when cleaning. Solution: (1)Move DEEBOT to the front of the station to retrieve the map; (2)Find the retored map in the map manegement and tap "Use this map" to retrieve it; (3)If this problem persist after trying the above solutions. Please restart mapping.
Q: Why Deebot returns to the station before it has finished cleaning.
A: (1) The room is so large that DEEBOT needs to return to charge. Please enable Continous Cleaning in the App; (2) DEEBOT is unable to reach certain areas blocked by furniture or barriers. In this case, please tidy up the area to be cleaned by putting furniture and small objects in their proper place.