Q1: Why does it take a long time to steam?

The working principle of high-temperature steam requires some time to cook food, but it is perfect for cooking multiple items at the same time. Oil-free cooking methods can effectively keep ingredients fresh and tender and avoid nutrient loss.

Q2: Why isn't the food on the top steamed?

Since a small amount of heat is lost during the steam cycle, the food on top will take longer to steam.

Q3: How to remove odors?

Add water and use the steamer's built-in cleaning function to remove odors during first use and daily cleaning.

Q4: Why is the food not steamed according to the preset function?

The time of preset function is for reference only. It is recommended that foods that are not easy to cook be placed on the bottom or pre-processed (for example, potatoes and carrots need to be cut into small pieces).

Q5: Meat and vegetables take different amounts of time to steam, how can I steam different foods at the same time?

You can steam the meat for 15 minutes, then put in the vegetables to steam together for 3-5 minutes, so that they can come out at the same time.