Please make sure that the memory card is properly inserted into the sd card reader. If photos or videos are not transmitted, unplug the reader and memory card and reconnect.
Two-way transmission for users of iOS13.0 or later
- For iOS13 and iPadOS Users: There is no pop-up, you can find 'import' in the "Photos" app or" Files "app.
- For iOS13 and iPadOS Users: You can view the full resolution directly in the files app. You can also long press the thumbnail in the "photos" app to view the full resolution directly.
One-way transmission for users of iOS 9.2-12.4
- For iOS9.2-12.4 Users: You can directly view the full resolution by long pressing the thumbnail in the "photos" app.
- For iOS9.2-12.4 Users: When the SD Card Reader is inserted, the Photos app will pop up automatically.
Support USB C Phone and Tablets
- For Android devices, please ensure that the memory card file format of your phone or tablet is FAT32/EXFAT, as most phones or tablets do not support NTFS.
For MacBook/iMac/Mac, no driver is required - simply plug and play