We specialize in Android TV Boxes and strive to provide you with good product experience.
The Android 12.0 TV Box is equipped with high configuration:
4GB RAM 128GB ROM / Powerful ARM Mali G31 GPU/4K H.265 video decoding / Bluetooth 4.2/2.4G/5G Wi-Fi /USB 2.0
Q1: Why can't my APP be installed normally on the TV box?
A1: At present, our system is the new Android 12.0 system. The hardware of some APPs only supports installation on Android boxes with lower operating systems, so there will be incompatibility. We recommend that you download the latest version of the installation package in a USB flash drive and then transfer it to Download and install it in the Android box.
Q2: Can this box be connected via wifi?
A2: Android TV box supports wifi connection, select -setting-wifi-enter wifi password, if there is Wi-Fi can not be connected, please unplug the cable first, we suggest you use wired connection will be faster if there is Ethernet, WiFi can not be connected at the same time.
Q3: Why my IR remote control can't work properly?
A3: Common reasons why the IR remote control may not work properly: 1. The remote control does not have batteries installed 2. The remote control is too far from the set-top box, generally recommended within 5 meters 3. There are obstacles between the remote control and the set-top box.
Q4: Why is my Android box not the rooted version?
A4: The Android TV box is updated with the optional ''Root'' version, if you need the Root version of your Android box, please go to the top right corner of Settings - ''device perferences'' - ''Root enable'' ''-"Root enable", check the right button and turn on, that is, the Android box is already the ROOT version, turn off the non-ROOT version.
Q5: Android box not working properly?
A5: Please first check whether the power adapter is connected incorrectly, whether the signal source jack connection of the HDMI cable is loose, or whether the online interface and the plugged interface are plugged in the opposite direction. This may cause the product to fail to turn on or not work as expected. We suggest can connect the Android Reconnect the box's power cord to a suitable voltage socket or reconnect the male and female connectors on the HDMI cable.
All Android tv box are made from China.
Some Android boxes status are second-hand products. Please confirm whether the product status of the Android box you purchased is brand new before placing an order.