The washer doesn't drain properly.
1. Check for kinks in the drain hose. We recommend a drain height of no more than 45 inches.
2. Check that the machine can drain by gravity:
- Unplug the machine, put down the whole drain hose and put the end into a washbasin.
- Add half of the water to the spin dryer.
- If no water comes out, the machine's drainage system may be clogged.
- Please use Amazon messages, we will provide further assistance.