1. According to regulations, the maximum volume of headphones should not exceed 100dB. In order to protect your hearing, Life Q20’s maximum volume has been set to around 95dB. It is recommended that you do not listen to excessively loud volumes for long periods of time.
2. Noise cancellation technology is designed to reduce ambient noise, but it may not completely eliminate all sounds, especially high-frequency sounds like human voices. However, if you find that the noise cancellation feature is not working as expected, please try the following steps to see if there are some differences:
(1)Please first look at the L/R logo inside the earcovers to ensure that the right and left ears are properly worn.
(2)Adjust the sliders on the headband arms, make sure the earcovers cover your ear for a secure and sealable fit.
(3)Try the headphones in another environment.
3. What to Do If Your Headphones Keep Falling Off:If your headphones are not staying in place, follow these steps:
(1)Ensure Proper Fit: Verify the ear cups are positioned correctly on your ears.
(2)Adjust the Headband: Adjust the headband length for a comfortable and secure fit. The ear cups should fully cover your ears without being too tight or loose.
(3)Manage Long Hair: If you have long hair, tuck it behind your ears to reduce friction that might cause the headphones to slide.