A Note from Ken Blanchard
When Horst Schulze asked me to write the foreword for Excellence Wins, I was honored. Why? Because for more than forty years, among the many hundreds of top CEOs and company presidents I have worked with around the world, Horst Schulze is easily in my top five.
Horst has always had a both/and philosophy about results and relationships—and he has put that belief into practice with the people he serves, the customers they serve, and the organization as a whole. Horst and I clearly agree that profit is the applause you get for creating a motivating environment for your people so that they will take care of your customers.
You’ll love the pearls of wisdom on every page that come directly from Horst Schulze’s experience—wonderful stories and lessons to apply in your own organization.
—Ken Blanchard, cofounder and chief spiritual officer of the Ken Blanchard Companies, coauthor of The New One Minute Manager, Raving Fans, and Servant Leadership in Action