Frequently Asked Questions
How do I maximize the chill time for my drinks?
- Chill all drinks thoroughly before putting them in the golf cooler bag
- Freeze the ice packs until they are completely solid
- Use both ice packs and place your drinks in between them
- Keep your golf cooler bag and your drinks out of direct sunshine and heat
Can I use ice with this golf cooler?
- Please don't use ice. The bag is designed to be used with the ice packs provided. They freeze solid and will keep your drinks cooler for longer than ice
Why aren't my ice packs working/ staying cold?
- Please make sure that you have soaked your ice packs in water for 10-15 minutes. This causes them to hydrate and plump up.
- Make sure the ice packs are frozen solid. This normally takes 6-8 hours.
- Over time the ice packs may lose their plumpness. No problem, just put them back in water until they rehydrate.