Salesforce for Beginners: A step-by-step guide to optimize sales and marketing and automate business processes with the Salesforce platform, 2nd Edition

In this book, you’ll find crystal clear instructions, diagrams, and screenshots to understand the opportunity lifecycle.

In this book, you’ll learn how to keep user roles organized, preserve data integrity, and establish record security.

Automate business processes and tasks with the new flow builder provided by Salesforce. In this edition, we’ve added a new chapter especially for building and testing flows.