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You see a trendy clothing piece or the newest iPhone model on sale at such a good price on Shopee Vietnam. You struggle to put it in the cart then proceed to checkout. The site asks you a bunch of information and you then realize it’s more complicated than it looks. But the biggest problem is, you don’t have a suitable payment method for your order. If only there was someone to order for you and ship the goods to your place in Cambodia.
So how to buy on Shopee Vietnam Ecommerce site and ship to Cambodia simply and quickly? In this article, Fado168 will help you understand.
Fado168 is here to do the whole buying on Shopee Vietnam Ecommerce website for you. Just send us the link of the products you want to buy, all you have to do is wait and we’ll take care of the rest: from order, handle customs clearance, to last-mile delivery to your address in Cambodia.
We offer buying service on Shopee Vietnam Ecommerce website and shipping to Cambodia with a wide range of products:
Note: Fado168 is not responsible for goods that were broken due to sellers not packing them well or not following standard packaging for transportation in domestic and international air freight.
You can buy almost anything from anywhere in the world!
When using Fado168.com to buy on and ship the products to Cambodia and handle the logistics process from Vietnam to Cambodia you will have the benefits and maximum support as follows:
- We ensure to buy the products in the fastest time.
- The automatic quotation price system and the details of each item have to be paid (tax, shipment fee in Vietnam, clearance tax, transportation fee, and discount…)
- Diverse and prestigious payment methods will help minimize risks for customers when trading via the Internet banking, via Wing, TrueMoney, Credit card, Visa card, or Direct payment at the Fado168 office.
- Ensure nationwide delivery and ordering service to Cambodia through multiple safe and fast forms of transportation.
- The Advisory team is always ready to advise customers with a hearty and friendly attitude.
- A representative of the offices in Vietnam to ensure the purchase and receipt of goods from sales sites in Vietnam with safety, quality, and accuracy.
- Highly qualified and experienced staff in supporting and contacting the sellers/ suppliers to send products.
- Solve arising problems quickly and timely such as damaged, broken, missing, wrongly delivered, and lost products,… ensuring customer satisfaction in the best way.
- Customers simply need to send us the product link and wait to receive goods, Fado168.com will complete all other procedures related to customs and import…
- You can easily track the package with our professional track & trace system.
Website
Firstly, click on the link to ask for the price quotation: https://fado168.com/requested-quotes-from-other-sites
Once you click on the link, fill in the required information and add notes on the product information.
Please send the link and the product information of the Shopee products you want to buy via email support@fado168.com.
Facebook fanpage: https://www.facebook.com/fado168 for advice on specific costs of the package. Please note that all information discussed must be confirmed by mail to avoid incurring charges when the goods arrive in Cambodia.
- For security reasons, Fado168 is not responsible for goods that are shipped to Vietnam headquarters without a confirmation email from Fado168. For goods that have not been notified to Fado168 but shipped to Vietnam, headquarters will submit them to Vietnamese Police.
- After sending the product link, we’ll send you the price quotation
- If you agree to the price, please register a shipping account on Fado168.com. Please note that you have to upload the full picture of your ID Card and payment card during the registration process.
After registering the shopping account on Fado168, you can proceed with payment for your order to Cambodia.
- When you log in to your shopping account on Fado168 in Cambodia, you will receive the tracking number of the package. You use this tracking number to track the goods on delivery to the headquarters of Fado168 in Vietnam.
- You notify the tracking number of the package shipped to Fado168 in two methods:
+ The first method: Email directly to support@fado168.com to notify the tracking number.
+ The second method: Visit the Fado168.com website to update goods information and tracking number (received from the ECommerce websites or shipping service).
- Fado168 will deliver goods from Vietnam all the way to your home and collect freight.
- When the goods arrive in Cambodia, you will receive an automated email announcing the arrival of goods. The email will include the goods information you will receive and shipping costs (excluding domestic delivery charges).
- The delivery staff will call you before shipping to your address in Cambodia.
The terms below are made to ensure the responsibilities and benefits of customers and Fado168. Issues will be mutually discussed and resolved to ensure the highest benefits of customers. By using the Fado168 service, you agree to the terms of service below.
Products that are not accepted for shipping include Guns, publications, articles, and restricted products from circulation in Cambodia or receiving country; contagious, toxic, explosive hazardous substances; Cambodian currency, foreign currency; papers or cheques that may be exchanged into Cambodian currency, foreign currency, and one package with multiple different types of items.
Items from illegal or un-transparent sources shall be confiscated and not be compensated. If a customer deliberately sends all the prohibited products as mentioned above, he/she will take full responsibility according to the current Cambodian Laws.
Check the legality of the package while ensuring the confidentiality, integrity, and security (origin seal, origin box for electronic goods) of the parcels, products, or packages. Fado168 reserves the right to terminate the customer’s use of the service if Fado168 suspects any illegal activity in the process.
Handle all the questions and complaints within 30 days of the delivery of our shipment to the customers.
Fado168 is not liable for indirect damages or losses caused by delayed shipment or the risk of force majeure (Natural disasters, earthquake, war, floods, typhoon, riots, air crash caused by sound ...). Fado168 is not liable for the quality of products sent by freight companies to Fado168’s warehouse in the local country.
All products should be packed properly. Fado168 has a packaging service and is responsible for that packaging during shipping. This service will be charged when the package arrives in Cambodia. In case customers wrap their package by themselves, they shall be responsible if the damages occur during their shipment.
The maximum compensation level for parcels lost or completely damaged while Fado168 is shipping as below:
75% on the value of the goods if the customer buys 0.8% insurance.
100% on the value of the goods if the customer buys 2% insurance and claims.
The sender must provide full details of the recipient: Name, number, street/ward, ward/commune, district, province/city, and telephone number (Required). In case of not being able to contact the recipient, each parcel will be delivered 03 times for the mail and 02 times for the goods to the address of the recipient. Parcel that fails to deliver to the recipient will automatically be sent back to Fado168’s warehouse. After 1 week, if the sender does not request to cancel, the sender must pay for the return package. The delivery fee in Phnom Penh 2$ per parcel for one-time delivery may vary depending on destination and parcels. Delivery fee to the province, the customer is responsible for it.
For shipping service, if there is any tracking suspect to lost or longer than expected time (more than 1 month), customer please provide:
Note: If customers don’t provide the required information as mentioned above, Fado168 will not be responsible for the lost package.
If you have any inquiries, please feel free to contact Fado168 to get a prompt reply and provide the latest information.
Important Note: We do not take any responsibility when customers use the wrong shipping address, use the wrong Customer code or fake the type of item(s) that they are shipping.
Types of products to be insured by Fado168: Glasses, Phone, Laptop, Tablet, Watches, Camera, Lens, Jewelry, Cosmetic…
Firstly, Fado168.com will guide you on how to contact the website in order to inform them of the missing items. If the website confirms that all of the items in the parcel have been delivered successfully and refuses to return the missing item(s), Fado168 will reward the compensation money of 100% of the value of the missing item(s).
Firstly, Fado168 will guide you on how to contact the website to inform you of the lack of items and compare them to what you ordered. If the website confirms that all of the items in the package have been delivered successfully and refuses to return the missing item(s), Fado168 will reward the compensation money of 75% of the value of the missing item(s).
In this article, Fado168 has explained how to order from Shopee Vietnam to Cambodia as well as related policies. This will certainly help you in your buying journey.
For more information, contact us:
Email: support@fado168.com
Facebook: https://www.facebook.com/fado168
Tel: 088 599 6168 - 086 356 168 - 011622508
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