Warranty Policy When Buying on Amazon

Are you wondering if buying on Amazon is warranted? What is the warranty and return policy? Please join Fado168 to better understand this issue through the article below!

You may want to read: How to Buy on Amazon Website and Ship to Cambodia? - Fado168.com

Are purchases on Amazon covered by warranty?

Amazon is one of the largest e-commerce platforms in the world, with diverse and rich products. However, when buying products, especially electronic devices, watches, home appliances,... you need to pay attention to the warranty policy.

Because not every product is sold by Amazon, but it is sold by many different suppliers. Therefore, warranty policies will also be different and are often divided into the following two basic groups:

Group 1: The seller is Amazon

If the seller and shipping company are Amazon, there will be a warranty and return policy. For products sold and shipped by Amazon, you can be assured about the quality and the warranty policy. Each product will have its warranty policy, which includes the ability to return goods.

Group 2: The seller is another party

For products sold by other parties, you should be more careful. Because not everyone selling on Amazon guarantees quality. When buying products that are not sold directly from Amazon, you need to evaluate the reputation of the seller, see reviews of customers who have purchased the product, and the product warranty policy.

If the seller is an Amazon partner (the product has the description XXX and Fulfilled by Amazon), you can buy with confidence because this is a partner product sent to the Amazon warehouse, packaged and delivered directly by Amazon.

You will be guaranteed quality by Amazon with a 30-day free return policy. You will see the note “Product is eligible for Amazon’s 30-day returns policy” in the Special Offers and Product Promotions section.

However, when you buy a product from a seller and that person delivers it themselves on Amazon, you need to research carefully because not all sellers support warranties and returns. Therefore, please choose items that allow returns within 30 days!

How to return goods on Amazon

When you receive a damaged or defective product from Amazon, you can return the product to Amazon within 30 days from the date of receipt. If the product is still unopened or has been opened but still has the original tags, Amazon will refund it. refund or exchange for a new product for you. Return goods on Amazon according to the following steps:

Step 1: Go to “Orders” and select the item you want to return (“Choose item to return”).

Step 2: Select “Why are you returning this?” (reason for wanting to return the goods), you can choose an available reason or write the reason clearly in the blank box.

Step 3: Choose a solution, exchange for another product, or get a refund:

+ If you want to exchange, Amazon suggests similar products. Amazon will refund the difference in case the value of the item is lower than the old item. Note, that you will only be able to return the same item but only in different sizes and colors.

+ If you want a refund: Amazon will confirm and process your order within 3 - 5 days, and everyone will receive a refund for the item.

Note: Depending on the reason for returning the item, Amazon will ask you to return the item in the following 5 forms: any carrier, US postal service, UPS Pickup, Amazon Locker, and UPS Drop-Off. Besides, you need to package the goods carefully and add the required documents.

Above are some shares about the issue "Are purchases on Amazon covered by warranty?". Hopefully, the above sharing will help you better understand the warranty and return policy on Amazon.

If you are wondering how to buy quality goods, you can use our Amazon buying service at Fado168. Besides Amazon, you can also order on websites from the US, UK, Germany, France, Japan, Korea, Australia, and Vietnam, and have it shipped to Cambodia. We will help you place orders and provide warranty support, and returns, and resolve issues arising from shipping errors or technical errors from the manufacturer.

If you have any questions, please contact us:

+ Email: support@fado168.com

+ Tel: 088 599 6168 - 086 356 168